[00.59] Liam's Background
Liam is Co-founder of timedoctor.com staff.com and Editor of Runningremote.com. TimeDoctor is software to manage remote employees that productive. Meanwhile, RunningRemote.com is about building large-scale remote teams. It focused on how to get more nine-figure and billion-dollar remote companies.
[01.50] Recommended TimeDoctor Feature - Tracking CRM
Using TimeDoctor, you can analyze and compare which applications, websites that you interact at the end of the particular task. It's also had an anti-distraction tool.
[03.34] Working Remotely
Working remotely is allow people to have more experience than when you are disconnected from a cubicle
[04.53] Running Remote Conference
Running remote is exclusively set up for people that run remote teams and figure out million dollar-plus remote companies. Some subjects that covering include hiring process remotely, build the remote culture at scale.
[06.38] Hiring Process Inside TimeDoctor
In TimeDoctor, they have an HR team who put together the specification of 27 different job boards. Firstly reviewed by HR team for a culture fit. Then do an assessment for each employee that will end up in a shortlist of five to ten people. Interviewing candidates then end up hiring two to three people.
[10.50] Wrong Decision When Hiring
Communication and having the video on skype or on Google Hangouts as a visual representation of the other person helping to pick up on all of the nonverbal cues that you're missing when you're working remotely.
Another big measurement for the HR team and the managers are retention rate. If you end up firing people that's a huge loss of resources.
[13.40] Scaling Strategy
Building a remote business have a lot of differences with a brick-and-mortar business. People need to know best practices, for instance, a retention rate.
[16.47] Bot as Customer Support Replacement
When it’s easier to have a chatbot that's indistinguishable from a human being, it will be replaced a lot of customer support. It's inevitable.
[19.48] Collaborating While Working Remotely
Firstly, targeting people who are okay with working alone by doing a psych test. Secondly, if there are more than three employees in a particular city, setting up a coworking space or an office. It would be a central touch point to support employees that need to interact with other human beings.
[21.40] TimeDoctor Vision in Five or 10 Years
Primarily, a goal of time doctor is to increase efficiency. Secondarily, having the framework for the employee to leave the office if they want. Distributed teams, remote teams, outsourcing and the majority of the value that TimeDoctor can provide in the developing world, empowering them to work remotely and have a better life.
The song is by il:lo - Jesenice